Customer Relationship Management

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Description –

Niramoy is a leading telemedicine intervention in an  emerging market. It enables pharmacies to help  customers seek expert medical help through video e-  consultation with physicians.


Objective

– Building an easy-to-use Platform for the doctors to consume the platform and connect with Patients
– Easy to use Mobile Application for Rural Users and interact with the patients
– A Hybrid platform of Mobile and Web Apps which is easy to scale as per the load


Solution

The solution at Niramoy was designed to provide  pharmacies with a front end interface and capabilities of  e-consultation through video calling. The solution  provided a portal for doctors to manage their  appointments, consult with their patients, refer patient  history, provide prescriptions.